
Overview
In this first webinar of our new webinar series on “Water & Cities”, we explore how a major European water utility can lay the groundwork for a successful and sustainable transformation journey.
This webinar will introduce the core principles of digital transformation in the water sector, focusing on how to move from vision to execution. We will examine the key drivers shaping the industry, including regulatory pressures, climate challenges, operational efficiency, and evolving customer expectations.
Participants will gain insight into:
What digital transformation means in a water utility context
Where the highest-value opportunities lie across operations and asset management
How to build a clear, organization-wide digital strategy
Common challenges and how to overcome them
Real-world example of early success and lessons learned
Programme (45 minutes)
Welcome and opening
Presentation of Canal de Isabel II. Madrid Public Water Utility
Discussion: digital transformation, use of AI, research and development
Q&A
Wrap up and Conclusions
IAHR President
Canal de Isabel II
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